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Built inside a working MSP, then opened up
Service desk, endpoints, quoting, procurement and billing on one data model — so a ticket already knows the client, the devices, the agreement and the unbilled time.
Three months free, then six months at half price, then A$329 per user each month. Every module, unlimited clients and endpoints.
Measured in our own production database, not a marketing round-up. Every module page states how much use it has actually had, including the ones that have had almost none.
Service desk
The sender’s devices, agreements and history sit beside the reply, because they are rows in the same database rather than two products holding an approximate opinion of each other.
Commercial
Priced against the cheapest supplier that actually has stock, then pushed to Xero with the payment status coming back hourly — including the reversals most tools quietly drop.
| Company | Contact | Monthly | Status |
|---|---|---|---|
Meridian Group Prestige | Sarah Chen | A$4,200 | Active |
Apex Consulting Ascend | Mark Torres | A$3,850 | Active |
Southbank Legal Prestige | Lisa Drummond | A$6,100 | Active |
CUE-X Essential | James Park | A$2,750 | Active |
Harbour Finance Prestige | Priya Sharma | - | Onboarding |
Getting started
Clients, contacts, products and hardware import from CSV with per-row error handling, so a bad line is a bad line rather than a failed import.
The platform
11 of them carry real production volume. The rest are built and lightly used, and say so. Open any one to read what it does and what it does not.
Who it is for
Every one of these pages says plainly who should not buy it. Being told a product is the wrong fit is the most useful thing a vendor page can do.