Cisco SmartNet service contract providing next-business-day hardware replacement support for the Cisco Catalyst IE-9310-16P8S4X-E industrial Ethernet switch. Includes direct access to Cisco TAC technical support and rapid hardware replacement services.
Specification
Service Type: Cisco SmartNet Hardware Support
Coverage: IE-9310-16P8S4X-E Catalyst IE9300 Rugged Switch
Replacement Level: Next-Business-Day (NBD)
Support: 24/7 access to Cisco Technical Assistance Center (TAC)
Software Updates: Access to Cisco IOS XE updates and patches
Management Portal: Cisco Smart Net Total Care (SNTC) portal access
