Cisco Smart Net Total Care Level 1 support contract with 8x5 (business hours) and Next Business Day (NBD) response time for the Cisco 1100 Terminal Services Gateway (C1100TGX-1N24P32A). Provides technical support, software updates, and hardware replacement services.
Specification
Support Level: Level 1
Response Time: Next Business Day (NBD)
Hours: 8x5 (8am-5pm, Monday-Friday)
Device: Cisco 1100 Terminal Services Gateway (C1100TGX-1N24P32A)
Service Type: Smart Net Total Care