Cisco SMARTnet Total Care service contract (8x5xNBD, 1-year) for the Catalyst C9200-48P-E switch, providing 24/7 TAC support, software updates, and next-business-day hardware replacement.
Specification
Contract Type: SMARTnet Total Care (SNTC) 8x5xNBD
Coverage: 1 Year
Support Scope: Catalyst C9200-48P-E
Support Hours: 8 hours per day, 5 days per week (fault reporting)
Hardware Replacement: Next Business Day
TAC Support: 24/7/365 access
Software: Major and minor releases of Cisco IOS
Portal Access: Smart Net Total Care portal
