Cisco CX Level 1 extended service agreement with next-day hardware replacement and 24/7 support for the Catalyst C9200L-48P-4G-M switch. Includes access to CX Cloud portal, expert consultation, and Solution Support Alliance integration.
Specification
Service Type: CX Success Tracks Level 1
Support Level: 8x7 with Next Calendar Day (NCD) hardware replacement
Coverage: C9200L-48P-4G-M Catalyst switch
Includes: CX Cloud access, Ask the Experts sessions, 24/7 CX Centers
Service Components: Technical support, case management, e-learning courses