Specification
Service Level: CX Level 1 8x5xNBD
Support Hours: 8x5 (Monday-Friday, business hours)
Replacement: Next Business Day (NBD) hardware exchange
Included Features: CX Cloud portal access, TAC support, "Ask the Experts" sessions, Asset inventory management, Security assessments, e-learning courses
Compatible Device: Cisco C8200 Series Secure Router C8235-G2