Cisco CX Level 1 24x7x4 support contract providing 24/7 access to Cisco TAC support with 4-hour hardware replacement service for Cisco ASR 1000 series routers with firewall features. This is a Smart Net-equivalent service contract designed for enterprise-grade network infrastructure.
Specification
Service Type: CX Level 1 Success Tracks
Support Hours: 24 x 7 x 4
Response Time: 4-hour hardware replacement
TAC Support: 24/7 phone and web support
Hardware Replacement: Advance hardware replacement service
Compatible With: Cisco ASR 1000 Series Routers with Firewall license (FLASR1-FW-RTU)
Contract Type: Extended service agreement
