Cisco Smart Net Total Care (SmartNet) is a technical services offering that combines Cisco's foundational technical services with actionable business intelligence delivered through the SmartNet portal. This 24X7X4 service provides four-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays, with parts-only replacement (no onsite engineer) for the N9K-C9348GC-FX3 Nexus 9300 switch.
Specification
SMARTnet (24X7X4) – Four-hour response time for advance replacement parts 24 hours a day, 7 days a week
Parts-only service (no onsite engineer)
Service type: Hardware replacement with advance parts swap
Provides actionable business intelligence through SmartNet portal
Includes major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered within 4 hours
Covers: Cisco Nexus 9348GC-FX3 switch - 1-rack unit (RU) switch that supports 696 Gbps of bandwidth and over 517 Mpps
