Cisco CX Level 1 support contract with 8x5 support hours and next business day (NBD) hardware replacement for the Catalyst 3650-48TQ-S switch. Provides access to Cisco Technical Assistance Center (TAC) support and hardware advance replacement services.
Specification
Support Level: Level 1 (L1)
Support Hours: 8x5 (business hours)
Hardware Replacement: Next Business Day (NBD)
Applicable Device: Cisco Catalyst 3650-48TQ-S (48x 1GE + 4x 10GE uplink switch)
Service Type: Hardware support contract with advance parts replacement