Cisco CX Level 1 support contract with 8x5xNBD service for the Firepower 1150 ASA firewall, providing business-hours support with next business day hardware replacement and access to Cisco TAC.
Specification
Support Type: CX Level 1
Service Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day)
Hardware Replacement: Next Business Day
Technical Support: 24/7 access to Cisco TAC (Technical Assistance Center)
Software Support: Major and maintenance releases
Device Compatibility: Cisco Firepower 1150 ASA (FPR1150-ASA-K9)
Contract Duration: Annual
