Cisco CX Support contract providing L1-level technical support with 8x5x Next Business Day hardware replacement for Catalyst 9300L-48P-4G-A network switches. Includes 24/7 access to Cisco Technical Assistance Center (TAC), software updates, and online self-help resources.
Specification
Support Level: L1 (8x5x Next Business Day)
Service Type: Hardware and Software Support
Hardware Coverage: Faulty hardware parts and labor replacement
Software Coverage: OS updates and patches
Support Hours: 8 hours/day, 5 days/week with NBD replacement
TAC Access: 24/7 availability
Includes online resources and self-help tools
Compatible with Catalyst 9300L Series switches