Cisco SMARTnet is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. This extended service agreement provides replacement service with next business day response time, available 8 hours a day / 5 days a week, designed for the vEdge-1000-AC-K9 router.
Specification
Type: Extended Service Agreement
Service Level: Next Business Day (NBD) response
Coverage: Replacement parts and labor
Service Hours: 8 hours/day, 5 days/week
Compatibility: VEDGE-1000-AC-K9 router
Support: Technical assistance from Cisco engineers
