Cisco Smart Net Total Care support contract for Catalyst 9200 48-port Partial PoE+ switches, providing 8×5×NBD (8 hours/day, 5 days/week, next-business-day) hardware replacement and 24/7 Cisco TAC technical support with software updates and security patches.
Specification
Service contract for Catalyst 9200 network switch
Support level: 8×5×NBD (8 hours/day, 5 days/week, next-business-day replacement)
Cisco Technical Assistance Center (TAC) access
Hardware replacement coverage
Software updates and patches included
Real-time monitoring and security alerts via Smart Net portal
Online knowledge library and support tools
