Cisco SMARTnet Onsite 8x5xNBD support contract providing next-business-day onsite service with advance hardware replacement parts and technical support for networking equipment.
Specification
Support type: SMARTnet Onsite 8x5xNBD
Response time: Next business day onsite service
Service hours: 8x5 (Monday-Friday, business hours)
Includes: Advance hardware replacement, onsite labor and materials, Cisco TAC access, software updates, online support tools
Coverage: Hardware maintenance and support
