Cisco SmartNet support contract providing 8x5xNBD (next business day) hardware replacement parts-only coverage with software updates and TAC technical support access for SX550X series stackable managed switches.
Specification
Service Type: SmartNet Standard (Parts Only)
Response Time: 8x5xNBD (next business day)
Hardware Coverage: Advance replacement parts only
Software Support: Major and maintenance releases included
TAC Access: 24x7 access to Cisco Technical Assistance Center
Support Hours: 8 hours a day, 5 days a week
Applies to: SX550X series 10-Gigabit Stackable Managed Switch
