Cisco CX Success Tracks Level 1 provides 24/7 support and a 4-hour hardware replacement service specifically for the Catalyst C9200-48P-A switch. This service is built for environments where fabric availability, escalation speed, and vendor accountability matter.
Specification
Service Type: CX Success Tracks Level 1 Extended Service
Support Hours: 24 x 7 x 4
Hardware Replacement: 4-hour Service Depot Exchange
Applies To: Cisco Catalyst C9200-48P-A
Support Level: 24/7 access to Cisco TAC (Technical Assistance Center)
Includes: Phone Support, Web Support, Online Training, New Releases Update, Replacement service