Cisco CX Success Tracks Level 1 is an extended service agreement providing next-day hardware replacement and 24/7 support for specific Cisco products. This contract offers 8x5 Next Business Day support for the UCSC-C240-M6L server with service depot exchange.
Specification
Support Level: CX Level 1
Response Time: 8x5 Next Business Day (NBD)
Service Type: Extended Service Agreement
Server Model: UCSC-C240-M6L (UCS C240 M6 LFF Rack Server)
Support Services: Hardware replacement, consulting, online training, phone support, web support
Service Delivery: Service depot exchange