Cisco Customer Experience (CX) Level 1 support contract providing onsite technical support with 8x5 business day coverage and next business day hardware replacement for Cisco C1131X-8PWZ integrated services router.
Specification
Support Type: Customer Experience (CX) Level 1 Onsite
Coverage: 8x5 (Business hours, 5 days/week)
Hardware Replacement: Next Business Day (when fault identified)
Includes: Software updates, TAC access, hardware support
Applies to: Cisco C1131X-8PWZ ISR 1100X router
