Specification
Support Level: CX Level 1 (Extended Service)
Service Type: 24x7x4 Hour (24 hours per day, 7 days per week, 4-hour response)
Included Services: Consulting, New Releases Update, Online Training, Phone Support, Replacement, Web Support
Applicable Device: Cisco C1111-4P ISR 1000 Series Router
Contract Type: Extended Service Agreement
Support Coverage: Service Depot Exchange