Cisco SmartNet service agreement providing 1-year hardware support with 8x5 technical support access and next-business-day hardware replacement for the Cisco Catalyst IR1835-K9 rugged router.
Specification
Service Type: SMARTnet Next Business Day
Coverage: 8x5 TAC + Next Business Day Hardware Replacement
Duration: 1 Year
Device: Cisco Catalyst IR1835-K9 Rugged Router
Support: Cisco Technical Assistance Center (TAC) access
Online Resources: 24/7 access to knowledge base and communities
OS Updates: Included for licensed feature sets