Cisco SmartNet Total Care Renewal Service 8x5xNBD Parts Only for ISR4321-AX/K9 routers. Provides next-business-day hardware replacement, access to Cisco TAC, and software updates.
Specification
Service Type: SmartNet Total Care (SNT) - Renewal
Coverage: 8 hours x 5 days x Next Business Day (8x5xNBD)
Support Level: Parts Only (hardware replacement)
Hardware Replacement: Next business day delivery/replacement
Software Support: Major and minor IOS updates
TAC Access: 24/7 access to Cisco Technical Assistance Center
Compatible With: Cisco ISR 4321-AX/K9 routers
Non-cancellable per Cisco policy
