Cisco CX L1 support contract with 8x5 Next Business Day (NBD) hardware replacement service for the Catalyst 3650 24-port PoE switch. Provides access to Cisco Technical Assistance Center (TAC) during business hours with next-business-day parts replacement.
Specification
Support Level: L1 (Basic/CX Level 1)
Response: 8x5 (business hours)
Hardware Replacement: Next Business Day (NBD)
Compatible Device: Cisco Catalyst 3650 24-Port PoE Switch (WS-C3650-24PS-E)
TAC Access: Included