Cisco CX Level 1 hardware support contract providing 8x5xNBD (Next Business Day) on-site support for the Cisco Catalyst 3650-24PS network switch. Includes hardware replacement, technical assistance, and online support services.
Specification
Support Type: CX Level 1
Response Time: 8x5x Next Business Day (NBD)
Coverage: Hardware support including parts replacement
Compatible Device: Cisco Catalyst 3650-24PS (C1-WS3650-24PS/K9) 24-port PoE+ Ethernet switch
Support Scope: On-site hardware support, parts replacement, technical assistance