Cisco SmartNet Service provides fast, expert technical support and flexible hardware coverage from the Cisco Technical Assistance Center (TAC). This support contract is specifically designed for the Cisco UCS 5108 Blade Server Chassis with 24x7x4 coverage (24-hour support, 7 days a week, 4-hour response time).
Specification
Support Type: Unified Computing System (UCS) with Disaster Recovery
Coverage Level: 24x7x4 (24-hour support, 7 days a week, 4-hour response time)
Service Category: UC Support with Disaster Recovery
Compatible Equipment: N20-C6508-UPG (UCS 5108 Blade Server Chassis)
Support Provider: Cisco Technical Assistance Center (TAC)
Includes: Technical support, hardware coverage, proactive device diagnostics
