Cisco Meraki RMA-Only extended service contract providing 24x7 support with 2-hour response time for hardware replacement of the MR57-HW wireless access point. This add-on contract includes advance replacement service for eligible hardware failures.
Specification
Service Type: RMA Only (Return Material Authorization)
Support Hours: 24x7x2 (24 hours, 7 days per week, 2-hour response)
Hardware: MR57-HW (Cisco Meraki Wi-Fi 6E 802.11ax Access Point)
Service Level: Advance replacement for eligible hardware
Requires: Active Meraki subscription license with technical support