Cisco SmartNet SNTP 24x7x4 support contract for Cisco Webex Desk Mini (CS-DESKMINI-K9). Provides parts-only advance replacement hardware with 4-hour response time, 24 hours a day, 7 days a week, plus access to Cisco Technical Assistance Center and software updates.
Specification
Service Type: SmartNet SNTP (24x7x4)
Support Hours: 24 hours a day, 7 days a week, including holidays
Response Time: 4 hours for parts replacement
Coverage: Parts only, advance replacement basis
Compatible Device: Cisco Webex Desk Mini (CS-DESKMINI-K9)
Software Support: Major and maintenance releases of Cisco software
TAC Access: Extended access to Cisco Technical Assistance Center
