Cisco SmartNet 24x7x4 Parts Only support service for the Catalyst CG522-E cellular gateway. Provides advance replacement parts with 4-hour response time, available 24 hours per day, 7 days per week, including Cisco-observed holidays.
Specification
Service type: SmartNet Total Care - Parts Only
Support level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Response time: 4 hours for advance replacement parts
Coverage: Hardware parts replacement
Applicable device: Cisco Catalyst CG522-E Cellular Gateway
Availability: 365 days per year including holidays
