Cisco SmartNet 8x5xNBD Onsite support for the Catalyst 3650-48PD/K9 switch, providing major and maintenance IOS releases, TAC access, and next-business-day replacement hardware.
Specification
Support Type: SmartNet (Smart Net Total Care)
Service Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day)
Hardware Coverage: Catalyst 3650 48-Port PoE+ with 2x10G Uplink
Support Includes: IOS Software Updates, TAC Access, Hardware Replacement
Response: Next Business Day
