Cisco SmartNet Standard (8x5xNBD) parts-only support contract for Cisco SX550 networking equipment. Provides next-business-day advance replacement parts with technical assistance.
Specification
Service Type: SmartNet Standard (parts-only)
Support Level: 8x5xNBD (8 hours/day, 5 days/week, next business day)
Hardware Coverage: Parts replacement only
Software Updates: Included with SmartNet contract
Technical Support: Access to Cisco Technical Assistance Center (TAC)