Cisco SMARTnet support contract for the Cisco ISR 921 (C921-4P) with 24x7x4 coverage. Includes software support for major and maintenance releases, 24/7 access to Cisco Technical Assistance Center (TAC), and hardware replacement within 4 hours from fault diagnosis.
Specification
- Annual subscription contract (1 year)
- 24 hours a day, 7 days a week support
- 4-hour hardware replacement response time
- Parts-only service (no engineer onsite)
- Software support: major and minor releases
- 24/7 access to Cisco TAC
- Extended access to Cisco.com resources
- Compatible with Cisco ISR 921 (C921-4P) router
