Cisco SmartNet Onsite support contract for Catalyst 9300L-24UXG-2Q-E switches, providing 8x5 service hours with next business day hardware replacement and onsite engineer support. Includes access to Cisco TAC, software updates, and technical support.
Specification
Service Type: SmartNet Onsite (8x5xNBD)
Support Hours: 8 hours/day, 5 days/week
Response Time: Next Business Day
Hardware Replacement: By next business day with onsite engineer
Software Support: Major and maintenance releases of Cisco IOS
TAC Access: 24x7 access to Cisco Technical Assistance Center
Hardware Coverage: Parts and labor for faulty hardware replacement
Compatible With: Cisco Catalyst 9300L-24UXG-2Q-E
Service Contract: 1 year (per industry standard SmartNet terms)