SmartNet (24X7X4) provides four-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays. This is a parts-only service contract for Cisco A9K-48P10G-IVRF line cards.
Specification
Service Type: SmartNet 24x7x4 (parts only)
Response Time: 4 hours
Coverage: 24/7/365 including holidays
Service Model: Advance replacement parts