Neat Pulse Pro is a cloud-based subscription service providing complete control and management of NeatBar2 and NeatPad devices, with premium support, extended warranty coverage, and advanced software platform access for 5 years.
Specification
Cloud-based device management platform
24/7 phone consulting and monitoring support
Advance hardware replacement with 4-hour response time for severity level 1 issues
Extended warranty coverage for 5 years
Support for NeatBar Gen 2 and Neat Pad devices
API integrations and data insights
Remote configuration and update management