A cloud-based subscription offering that lets IT administrators centrally control, manage and monitor Neat devices, with premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times. Extends warranty of Neat devices with advanced hardware replacements and priority shipments.
Specification
Cloud-based subscription platform for device management
Control, Care, and Cover for 3 years
Premium technical support (levels 1-3)
Advanced hardware replacement with priority shipment
Advanced troubleshooting and escalations
Compatible with Neat Bar2 and Neat Pad Pro devices
Device monitoring and management dashboard
Remote updates and configuration management
