Neat Pulse Plus is a cloud-based control and care subscription service for NeatBar2 and NeatPad Pro 10 devices, providing IT administrators with central management, monitoring, and premium technical support for 4 years. The plan includes priority support access (levels 1-3) and limited hardware replacement coverage.
Specification
Cloud-based device management and control platform
Premium technical support levels 1-3 with priority queuing
Central monitoring and management of Neat devices
4-year Control and Care plan
Limited hardware replacement coverage included
API integrations for data insights
Remote configuration and software updates
Device status reporting and room analytics