Cisco Partner Support Service (PSRT) is a partner brand service providing 8X5XNBD (8 hours per day, 5 days per week, Next Business Day response) support with parts-only hardware replacement for the IE-9320-26S2C-E industrial Ethernet switch.
Specification
Service Type: Partner Support Service (PSS)
Support Level: 8X5XNBD (8 hours/day, 5 days/week, NBD hardware delivery)
Support Model: Parts Only
Applicable Product: Cisco Catalyst IE9320-26S2C-E
Service Category: Extended Service Agreement