Cisco Partner Support Services contract for the VG410-24FXS analog voice gateway, providing 8x5 next business day support for parts replacement only.
Specification
Support Type: Parts Only
Support Hours: 8x5 (8 hours/day, 5 days/week)
Response Time: Next Business Day (NBD)
Applicable To: Cisco VG410-24FXS Analog Voice Gateway
Service Level: Partner Support Services