Cisco support contract for Catalyst 9300-24S-E switch offering 8x5xNBD (8 hours a day, 5 days a week, Next Business Day hardware replacement) service level with access to Cisco TAC and software updates.
Specification
Support Type: Hardware and Software Support
Support Hours: 8x5 (8 hours/day, 5 days/week)
Hardware Replacement: Next Business Day (NBD)
Software: Major and minor releases of Cisco IOS
TAC Access: 24x7 access to Cisco Technical Assistance Center
Covered Equipment: Catalyst 9300-24S-E switch
Contract Term: 1 year
