Cisco SmartNet Total Care 8x5xNBD parts-only support contract for the Secure Firewall 3105 ASA appliance. Provides next-business-day hardware replacement, Cisco IOS updates, and 24x7 TAC access for software support.
Specification
Service Type: Extended Support
Coverage: 8 hours × 5 days × Next Business Day (NBD)
Support Model: Parts Only (Parts Exchange)
Hardware Replacement: NBD advance replacement
Software Support: Major and minor releases
TAC Access: 24x7 (extended)
Applies to: FPR3105-ASA-K9 (Secure Firewall 3105 ASA Appliance)
