Cisco CX SUPPORT (CON-L1NBD-FPR3105N) CX L1 8X5XNBD FOR FPR3105-NGFW-K9

Cisco CX Success Tracks Level 1 provides a personalized connection to Cisco for accessing support, knowledge, insights, and recommendations from Cisco experts. This service includes 8 hours a day, 5 days a week support with next business day response time for resolving technical issues. This support contract is designed for the FPR3105-NGFW-K9 Cisco Secure Firewall.

Support Service: Cisco CX Success Tracks Level 1 Support Hours: 8x5 (8 hours/day, 5 days/week) Response Time: Next Business Day (NBD) Service Type: Extended service agreement with hardware replacement Included Features: CX Cloud portal access, phone support, replacement parts via Next Business Day exchange, Ask the Experts sessions, CX Centers 24x7 access, case information and asset tracking Compatible Device: Cisco FPR3105-NGFW-K9 Secure Firewall 3105 NGFW Appliance