Cisco SmartNet Onsite 8x5xNBD support contract for the CS-MIC-ARRAY-T Cisco Table Microphone Pro. Includes fault reporting with 8 hours/5 days per week response, next business day hardware replacement, and 24/7 access to Cisco Technical Assistance Center.
Specification
Service Type: Cisco SMARTnet Support Contract
Coverage: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day)
Response Time: 8 hours
Hardware Replacement: Next Business Day
Technical Support: 24/7 access to Cisco TAC
Scope: For CS-MIC-ARRAY-T Table Microphone Pro