Cisco SmartNet 8x5xNBD onsite support contract for the Cisco Meeting Server 1000 M5 (CTI-CMS-1000-M5-K9), providing next business day hardware replacement and TAC technical assistance.
Specification
Service type: SmartNet 8x5xNBD (8 hours x 5 days x Next Business Day)
Response time: Next Business Day onsite
Hardware replacement: Included
Cisco TAC support: 24/7 access
Covers: CTI-CMS-1000-M5-K9 Cisco Meeting Server 1000 M5