Cisco CX L1 8x5xNBD support contract providing software updates, 24/7 TAC access, and next-business-day hardware replacement with 8x5 fault reporting for the N20-C6508-CH2 UCS 5108 Blade Server Chassis.
Specification
Service Type: Hardware Support Contract
Support Level: Level 1 (L1)
Response Time: Next Business Day (NBD)
Fault Reporting: 8 Hours a day, 5 days a week
Hardware Replacement: Next Business Day delivery
Software Support: Major and minor releases
TAC Access: 24/7 via Cisco Technical Assistance Center
Extended Access to Cisco.com
Compatible with: N20-C6508-CH2 chassis