Cisco CX Level 1 extended service agreement providing 24x7x4 hour advanced hardware replacement support for the Cisco Catalyst C9124AXI-Z wireless access point. Includes access to CX Cloud portal for support, knowledge, and recommendations from Cisco experts.
Specification
Service Type: Extended Service Agreement - CX Level 1
Coverage: 24x7x4 hour (24 hours per day, 7 days per week, 4-hour response time)
Support Model: Advanced Hardware Replacement / Service Depot Exchange
Compatible Equipment: Cisco Catalyst C9124AXI-Z Outdoor Wireless Access Point
Includes: CX Cloud portal access, case management, e-learning courses, "Ask the Experts" knowledge sessions
