Cisco CX Support Level 1 8x5xNBD contract for the Catalyst 3560-CX switch with 6 GE PoE+, 2 MultiGE PoE+, and 2x 10G SFP+ uplinks. Provides next business day hardware replacement and access to CX Cloud support portal with expert resources.
Specification
Support Level: CX Level 1
Service Hours: 8x5xNBD (8 hours, 5 days per week, Next Business Day hardware replacement)
Compatible Device: WS-C3560CX-8XPD-S (Cisco Catalyst 3560-CX Compact Switch)
Includes: CX Cloud access, case management, expert support resources
Hardware Support: Next Business Day hardware replacement
