Cisco SmartNet support contract for ISR4351-AX/K9 router with 8x5 Next Business Day (NBD) parts-only service. This annual support contract includes software updates and TAC access.
Specification
Support Service: 8x5 Next Business Day (NBD) parts-only
Contract Type: SMARTnet
Duration: 1 year annual contract
Supported Platform: ISR4351-AX/K9 Integrated Services Router
Services: Software updates, TAC 24x7 access
Hardware Replacement: Next business day (parts-only, no engineer)