CX L1 support contract providing 8x5 next business day (NBD) response time for the Cisco VG400-2FXS/2FXO analog voice gateway. This support plan includes phone consulting, parts replacement, and web knowledge base access for technical assistance.
Specification
Support Type: CX L1 (Cisco Support)
Service Level: 8x5 (8 hours/day, 5 days/week)
Response Time: Next Business Day (NBD)
Coverage: Parts replacement, technical support, knowledge base access
Compatible Hardware: Cisco VG400-2FXS/2FXO analog voice gateway