Description
Cisco CX Success Tracks Level 1 extended service agreement with next day response time and advance hardware replacement (8x7) for the Catalyst C9200-48PXG-E switch. Replacement hardware is delivered by the next calendar day, regardless of whether it's a weekend or holiday. Access to CX Cloud is included, providing personalized connection to Cisco for support, knowledge, insights, and recommendations from Cisco experts.</description>
<parameter name="specification">Service type: Extended service agreement
Coverage: CX Level 1
Support hours: 8x7 (Business hours)
Response time: Next calendar day
Hardware replacement: Advance hardware replacement with shipment
Compatible equipment: Cisco Catalyst C9200-48PXG-E, C9200-48PXG-E++, C9200-48PXG-E=, C9200-48PXG-E-RF
Included benefits: CX Cloud access, "Ask the Experts" sessions, 24x7 CX Centers access, case management tools