Cisco CX Support Level 1 contract offering 8x5 Next Business Day support and TAC access for the Catalyst 3850 48-port 10G fiber switch (WS-C3850-48XS-F-E).
Specification
Support Type: Level 1 (L1)
Service Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day response)
Compatible Device: Catalyst 3850 48-port 10G SFP+ switch (WS-C3850-48XS-F-E)
Includes: TAC access for technical support and assistance