Cisco CX Support Level 1 Next Business Day contract for the Catalyst 3650-24PD switch, providing access to Cisco Technical Assistance Center (TAC), remote diagnostics, configuration assistance, and next business day hardware replacement.
Specification
Service Level: L1 (TAC access during business hours)
Hardware Delivery: Next Business Day (NBD)
Support Type: 8x5 business hours
Coverage: C1-WS3650-24PD/K9 Catalyst 3650 switch
Includes: TAC case creation, remote diagnostics, configuration assistance, NDB hardware replacement
